Explore our wide range of high-quality sensing products
Load more rangesLess rangesState | Potential cause | Remedy |
---|---|---|
Electrical issue |
Check the power supply AC or DC compliance / wiring Verify the intended voltage , max ripple < 10% |
Please check the product data sheet |
Inversion of the polarity (DC product) |
Reverse the polarity according the product data sheet |
|
Short circuit protection is actived |
Check the load or replace the load by another one with reduced switching power |
|
Cable damaged |
Connection cable |
Change the product |
Ramdom switching |
Electromagnetic disturbances |
Move the sensor away from the source of disturbances |
Sensing distance is not well defined |
Realign the sensor |
State | Potential cause | Remedy |
---|---|---|
Head blocked / damaged |
Check manually the correct head actuation on the complete travel |
Replace the head or complete product |
Unscrewed lever |
Verify the tightening torque of the screw |
Please refer to the catalogue data |
Contact is blocked / not operating |
Verify the mechanical contact changeover Verifiy the continuity without supply with a multimeter |
Replace the contact or the contact body |
Bad wiring |
Check the screw's terminals tightening torque |
Please refer to the catalogue data |
check the wiring diagram |
Please refer to the product label |
State | Potential cause | Remedy |
---|---|---|
Any |
Unknown |
Please contact technical support for assistance |
State | Potential cause | Remedy |
---|---|---|
Any |
Unknown |
Please contact technical support for assistance |
State | Potential cause | Remedy |
---|---|---|
Any |
Unknown |
Please contact technical support for assistance |
State | Potential cause | Remedy |
---|---|---|
Any |
Unknown |
Please contact technical support for assistance |
State | Potential cause | Remedy |
---|---|---|
Any |
Unknown |
Please contact technical support for assistance |
State | Potential cause | Remedy |
---|---|---|
Any |
Unknown |
Please contact technical support for assistance |
State | Potential cause | Remedy |
---|---|---|
Any |
Unknown |
Please contact technical support for assistance |
State | Potential cause | Remedy |
---|---|---|
Any |
Unknown |
Please contact technical support for assistance |
For other issues or products return management, please contact support.
You can also visit our Help center.
Back to top